We believes in contacting an insured or claimant within 24 hours and a total turn around time of the file within 72 hours. We will status any event that will keep this schedule from not being met every 24 hours.
We believes in accuracy. We know supplements happen. We don't believe in in-accurate appraisals just because they do. We believe in writing the most accurate estimate based on what we can see at the time of inspection. If supplemental damages are found we will contact the shop and schedule a re-inspection of the vehicle
Our appraisers are knowledgeable and professional. We don't sent out photographers we send out professional appraisers with vehicle knowledge and industry experience.